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Frequently Asked Questions

Direct Deposit

Family Event / Address Change

Hiring New Employees

Taxes

Timekeeping

Tuition

 

Direct Deposit

QUESTION:
I have either changed banks or opened a new account at my existing bank and need to arrange for direct deposit of my paycheck into the new account.

ANSWER:
MANUALLY: Please complete a new Direct Deposit Form as soon as possible and attach either a deposit slip or a voided check from the new account. There is no need to fill out a form to cancel the old account.
ELECTRONICALLY: Go to: http://epayroll.theworknumber.com/osu , log in, select the Direct Deposit icon, select "Change" or "Delete", follow instructions.

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Family Event / Address Change

QUESTION:
I have experienced a Family Event / Address Change: moved, gotten married/divorced, just given birth to or adopted a baby. What forms do I need to complete?

ANSWER:
Please complete the 'Family Event / Address Change Form' as well as an updated W-4 and the appropriate beneftis forms based on your qualifying event. Complete instructions are available at: http://extensionhr.osu.edu/payroll/FamilyEventAddressChangeForm.pdf

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Hiring New Employees

QUESTION:
I need to either fill a new position or replace a vacancy. How do I proceed?

ANSWER:
Please send an approved Request for Position Form along with a position description to Marge Hall in the OSUE HR Office. Draft position descriptions are available at: http://extensionhr.osu.edu/resources/employ.htm The position description should be created in Word and include the following information:

  • Proposed Job Title
  • FTE (100%, 50%, etc)
  • Duties of the job listed by percentages (must add up to 100% for any FTE)
  • Proposed Salary Range
  • Type of Appointment (regular, temporary, student)
  • Name of former employee being replaced

Send completed form and position description to: Ohio State University Extension / Human Resources / Attn: Marge Hall / 10 Ag. Admin. Bldg. / 2120 Fyffe Road / Columbus, OH 43210. Or fax to: 614-292-5100

 

QUESTION:
When should a job position be posted in the OSU Job Postings?

ANSWER: If the position will be:

  • At least 50%
  • Regular, Permanent position (not a temporary or student position, regardless of appointment percentage)
  • May be advertised in local newspapers, but not until the beginning of the week in which it is advertised at OSU.

  • Permanent positions less than 50% or any temporary or student position (no matter what percentage) do not need to be advertised at OSU.

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    Taxes

    QUESTION:
    The amount or type of taxes withheld from my paycheck are incorrect. It appears that the wrong city tax is being deducted, the wrong number of exemptions are being deducted, etc.

    ANSWER:
    Tax deductions are made directly by the OSU Tax Office. Please call them for assistance at 1-800-678-6010;
    locally: 614-292-1050

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    Timekeeping

    QUESTION:
    One of our employees normally works 20 hours each week. For this pay period, he/she has worked 18 hours the first week, and 22 hours the second week. The website will not allow me to enter just 18 hours in the first week. What should I do?

    ANSWER:
    The total number of hours the employee normally works each week must be accounted for. In the first week, 18 hours should be entered; in addition, enter 2 hours of Leave Without Pay (LWP). In the second week, it is okay to enter 22 hours because you have already accounted for the normal 20 hours that week. The employee will be paid for a total of 40 hours for the pay period.

     

    QUESTION:
    One of our employees recently increased/decreased hours. The website still lists the old hours. What should I do?

    ANSWER:
    Often there is lag time from when new information is entered into our payroll system to when the timekeeping website retrieves it.

    If Hours Decreased:

    Enter the number of hours actually worked; then enter the number of Leave Without Pay (LWP) hours (this would be the number of hours the employee works each week according to the website minus the number of hours actually worked).

    If Hours Increased:

    Enter the actual number of hours worked.

     

    QUESTION:
    When does an employee earn Overtime or Comp Time Earned?

    ANSWER:
    Overtime (paid) or Comp Time Earned (time accumulated and used at a later time) is not earned by any employee until they have worked more than 40 hours in a week. For example, if an employee who normally works 37.5 hours each week, works 40 hours, then the extra 2.5 hours would be entered as 'regular.' Overtime would not be earned until the employee works at least 41 hours.

     

    QUESTION:
    What if an employee works on a holiday?

    ANSWER:
    If the employee is a student, hours worked on a holiday should be entered on another day of the week to guarantee they will be paid. Otherwise, all hours entered on a holiday will be deleted since students are not eligible for holiday pay.

    If the employee is a regular or temporary employee, please DO NOT enter any hours online. Instead, fax a timesheet to the Payroll Office with specific notes out to the side explaining how many hours the employee actually worked on the holiday. The timesheet needs to be signed by the employee's supervisor.

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    Tuition Fees

    QUESTION:
    I have been billed for OSU classes I am taking. How do I resolve this issue?

    ANSWER:
    Please call the OSU Registrar's Office at 614-292-8500.

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    About Us | Contact Us |

    Ohio State University Extension embraces human diversity and is committed to ensuring that all research and related educational programs are available to clientele on a nondiscriminatory basis without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, or veteran status. This statement is in accordance with United States Civil Rights Laws and the USDA. Keith L. Smith, Associate Vice President for Agricultural Administration; Associate Dean, College of Food, Agricultural, and Environmental Sciences; Director, Ohio State University Extension and Gist Chair in Extension Education and Leadership. TDD No. 800-589-8292 (Ohio only) or 614-292-1868.
    OSU Extension Human Resources